Tollgate Hotel & Leisure - Stoke-on-Trent

ex. Tollgate Hotel And Leisure

Ripon Road, Stoke-on-Trent, United Kingdom, ST3 3BSshow map
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Highlights
8
FabulousBased on  51 reviews
Overview

Tollgate Hotel & Leisure is a 3-star venue set 4.5 km away from Staffordshire University.

The hotel is placed 25 minutes' walk from Gladstone Pottery Museum. The property is set within 7 km distance from Stoke-on-Trent city center.

Manchester airport can be reached in 50 minutes by car from Tollgate Hotel & Leisure.

Rooms

The hotel offers 27 en-suite rooms featuring complimentary wireless internet, heating, cable TV with on-demand movies, TV with satellite channels and a dressing area as well as private bathrooms with a shower, a hairdryer and a bidet. They also have a microwave, an electric kettle and a stove available for self-catering.

Eat & Drink

The hotel Tollgate & Leisure serves a continental breakfast for free. 

Services

Guests can rent cars on site.

Relax

Parents will find meals and a playroom for their children on-site. The hotel offers yoga classes and a fitness club as well as squash and darts for guests to keep fit.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   27.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Free parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant

Snack bar

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Spa and relaxation

Sauna

Sports & Fitness

  • Fitness centre
  • Golf course
  • Darts
  • Squash
  • Fishing

Services

  • Airport shuttle
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • DVDs/ Videos for children
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Aqua park
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Sauna

Room view

  • Garden view
  • Landscape view

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Sink

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:00FREECheck-out06:00-10:00FREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 19 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Manchester (MAN)27.0 mi
East Midlands (EMA)35.7 mi
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Reviews
8.0
FabulousBased on  51  reviews
  • 8.2
    Fabulous

    The room was a really good size, with a nice view of the cricket pitch.

    The shower was a 'mixer over the bath' affair, not particularly powerful and it took several minutes to adjust the taps to get a comfortable temperature.

  • 7.4
    Very good

    I liked the friendlyness of the staff

    Its not so much of what I didnt like more of what I think could be improved. I think there should be an iron and ironing board in the room, some more little bits in the room like little toothpaste we forgot ours! Maybe a mini bar. The lounge area needs to be a bit more lively we would have sat and drank in the bar but it was too quiet some more music needed, snooker table could have been free.

  • 8.2
    Fabulous

    I liked this hotel and would stay again. The rooms were chalet style, clean and comfortable. The breakfast was fine and there was a nice bar with tvs. During the weekend that we stayed at the Tolgate, there were numerous exercise activities including zumba. On the Monday there were ballroom dancing lessons. Although there was no swimming pool, there was gym with a large number of exercise machines and two squash courts. If you are an exercise/gym person you would not be disapointed.

  • 8.2
    Fabulous

    Hotel was excellent for our stay. Close to Stoke City FC and at a very competitive rate. Hotel rooms were comfortable and clean and the restaurant and bar were very affordable and enjoyable. Also had a gym but didn't get chance to try it out. Cricket pitch outside room which would be nice on a summer Sunday morning!

  • 7.8
    Fabulous

    i liked the room it was comfortable and very clean, as i work in a hotel i can be critical about other hotels but found very little to complain about which is fantastic. the only thing i could comment on was the toilet being a bit tempremental to flush but it didn't ruin my stay

    one thing i didn't like was it said in the customer book that we could ask for a later check out time which would have been great we only wanted half hour extra as we had to wait for family that weren't staying with you, but got point blankly refused by the receptionist and on my checkout was not asked if i'd had a pleasent stay she just took my money and said goodbye...maybe a bit of customer service training for that perticular member of staff but all other staff were polite and helpful

  • 8.8
    Superb

    Location was good, quiet spot yet close to all amenities and useful for visiting Keele University. The Management and staff were very welcoming and helpful, restaurant food good price and plentiful, rooms comfortable. Would recommend.

  • 8.2
    Fabulous

    Location good for visiting the Trentham Estate. Room was clean and well equipped. Reception staff friendly and helpful.

    Only one easy chair in the room (2 would be better) Pillows weren't the best Shower screen would be better than the curtain available (I soaked the floor)

  • 9.6
    Exceptional

    I was very impressed, from arriving at the hotel, to checking out. The member of staff that greeted me was very pleasant and answered all the questions I needed to know in the introduction. Room was very well presented and very clean.

  • 10.0
    Exceptional

    Very friendly staff. The room was very clean. Had a good shower, tea/coffee facilities and a good tv. We stayed for a day trip to Alton Towers and it was perfect for this. Nice breakfast, and cool sports bar.

  • 7.4
    Very good

    The hotel was situated in a good location for were we intended to visit, it was different for the rooms to be independant from the main hotel.

  • 3.8
    Guest rating

    This hotel is is dire need of refurbishment, particularly the rooms, which are outside the main building in a separate block. We stayed for two nights and the room was not made up during that time, despite our requests for it to be done. No friendly welcome and it is impossible to ge an outside line on the telephone in the room, we would not stay there again hntil improvements are Made,

    Breakfast good but extra if you wanted hot

  • 7.4
    Very good

    Friendly staff, good service, clean

    With the continental breakfast we were expecting sliced meat and cheeses as we have experienced in other establishments. Bath was not wide enough shower curtain kept sticking to you as you showered. Could not switch the heated towel rail on. This would have been an issue if we were staying more than one evening.

  • 8.8
    Superb

    good location and easy to locate

    breakfast was lacking in information what was available. i.e. wether you want continental or full english.

  • 7.4
    Very good

    We could not get the shower to work as it was fed through the bath system. Unusual wire showing from the television, not sure if it was dangerous or not

  • 7.8
    Fabulous

    Our room overlooked the cricket ground next door, where we spent a very pleasant few hours watching the game as the sun went down. We then strolled back to the Tollgate where we ate our evening meal, the hours in the restaurant are very flexible and the prices are very reasonable. Our room was comfortable, clean, and most importanlty quiete, free from traffic noise. The hotel is in a good location for the tourist hot spots of Stoke on Trent. It is literally just a few minutes by car from the Gladstone Pottery Museum which is well worth a visit. This hotel is ideal for all kinds of visitors, families, couples, tourists, city breaks. The hotel has very good leisure facilities - if you want a work out or want a game of squash its available. Breakfast was fine, plenty of choice. They do a good poached egg! I would stop here again without hesitation. Good value for money. Better to stop here than in the city centre.

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Highlights
8
FabulousBased on  51 reviews
Good to know
Check-infrom 14:00-23:00FREECheck-out06:00-10:00FREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 19 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Manchester (MAN)27.0 mi
East Midlands (EMA)35.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room